Refund policy

Mireyuna Skin — Return Policy

You may request a return within 14 calendar days of delivery through our store’s Contact page. Please include your order number and the reason for your return.

To qualify, products must be unopened, unused, and in their original packaging, with all seals intact. Opened, used, or unsealed products cannot be returned for hygiene reasons, except where required by law.

Return approval All returns require approval before shipping. We will provide instructions and the correct return address. Items from different suppliers may need to be returned separately.

Return shipping Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect. Original shipping charges are nonrefundable unless required by law or the return results from our error.

Damaged or incorrect items Please contact us promptly with your order number and photos so we can arrange an appropriate resolution.

Refunds After your return is received and inspected, we will notify you of approval or rejection. Approved refunds will be issued to your original payment method. Your bank may require additional processing time.

This policy does not limit any rights you have under applicable consumer protection laws.